Changes to Cashless Service

In recent months, our payment processors have changed compliance requirements for EMV certified cashless readers in unattended retail. Despite lobbying from the our cashless hardware partners, the processors will begin charging monthly fines for all merchants that accept non-EMV contactless (“Tap”) payments starting October 31, 2022. As a result, we will be removing this functionality from any Greenlite device that is not EMV contactless compliant on October 31st, 2022.

These devices will continue to accept Magstripe (“Swipe”) payments and send telemetry information as normal. “Tap” payments using credit and debit cards, and Mobile Wallets will no longer be accepted.

While these steps should extend the useable life of Greenlite devices that do not accept EMV contactless, we encourage operators to upgrade their impacted devices to compliant EMV contactless cashless readers to enjoy the full benefits of the cashless experience and enable the reduce exposure to fraud and increased security that comes with the upgraded technology.

For those that wish to discuss their upgrade options further or better understand the coming changes, please contact 515-271-8404 or reach out to your Account Representative. Please see the FAQ below for additional information.

General EMV FAQs

EMV is a security standard jointly created by Europay, Mastercard, Visa (i.e., “EMV”) that reduces the chance of in-person credit/debit card fraud and increases the security of consumer financial data.
The new fines imposed by payment providers made continuing to accept non-EMV contactless payments infeasible for our customers. We were left with two options, either sunset the affected devices, or remove contactless payment acceptance on non-EMV devices. We believe removing contactless payments was the better of the two options to support our customers in the light of these new requirements.
This means that debit and credit card “Tap” payments will no longer be processed on non-EMV Seed and ePort readers. Mobile Wallets will also no longer be accepted. Magswipe payments will continue as normal.

Support FAQs

Processors will charge a $5,000 monthly fine per merchant location starting October 31, 2021, with the fine doubling every month thereafter.
No, customers will not be fined for not upgrading their non-EMV device. On October 31, 2021, non-EMV “Tap” payments will be turned off, preventing additional fines from being incurred.
Greenlite is offering a special incentive to enable operators to upgrade their devices at no cost to them.
While we believe the removal of “Tap” payment functionality will extend the useable life of Greenlite devices that do not accept EMV contactless, this should not be considered a permanent solution. We encourage operators to upgrade their devices to compliant EMV contactless cashless readers to enjoy the full benefits of the cashless experience.
This change is only affecting US-based card readers that are not EMV compliant.

Upgrade Your Greenlite Seed Card Readers

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